Vivian Charles B.Eng., PMP, CSM

Delivering Value - every step of the way

― background

Vivian is a Project Management and Service Delivery professional with over 19+ years of experience in the field of IT and Telecommunication. Having extensively supported global customers in the Automotive and Aerospace space, Vivian switched gears to support the Canadian public and private sector domain in the Telecommunication Domain for the last 6 years.

Vivian helps teams and business come together by leveraging knowledge and technology in delivering successful solutions with focus on communication, team building, leadership and change management. He is a dedicated and passionate leader, building teams and fostering project success. His assignments onsite, led him to manage customers across US, India, Germany and Canada. Having led transformational projects for Bell Canada, Vivian relies on his strengths to turn around any project to a win-win for all stakeholders.

― Skills

Cross Functional Collaboration Mentoring and Team building Risk and Issue Management Executive Communication and Strategy Influencing Navigating Ambiguity IT Service Management Change Management Conflict Management Resource Management Problem Solving

― Education
Anna University

Bachelor of Engineering, Mechanical 2001 - 2005

Workplace Mental Health Leadership

Queens University / 2020

― Certifications
Project Management Professional, PMP

PMI Canada / Active

Scrum Master Certified

Scrum Study / Active

Certified Change Practitioner

PROSCI / Active

ISO 9001:2015 Internal Auditor Certified

Bureau Veritas Group / Active

ITIL v3 ® Expert in IT Service Management

Axelos Global Best Practice / Active

Certified Supply Chain Specialist

IIPMR / Active

AWS Cloud Certified Practitioner

AWS / Active

“Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organization forward.”

- Joy Gumz

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